Cooling Tower Maintenance

Cooling tower maintenance services will allow for an TW representative to report to your facility on a weekly or monthly basis to perform the required tasks associated with NYC local law 77. TW will perform a visual observation of the cooling tower equipment and associated components such as the chemical treatment stations. In addition to this, TW will also monitor the chemicals in use, take a bacterial sample of the system, and notify necessary parties of when corrective action will be needed. An electronic report will be generated and sent on a weekly basis to be filed onsite by the responsible person. When weekly service is chosen, scheduled contracted services are taken into consideration. Weekly services for annual cooling tower systems are based on 48 weeks of operation and seasonal towers are based on 32 weeks of operation.

Electronic Water Quality Monitoring Service

TW will provide you with a water quality monitoring device capable of recording the following water quality parameters mandated by NYC local law 77 for the duration of the service agreement. Conductivity, pH, Temperature, and Biocidal Indicators (ORP) are required to be recorded at a minimum of three times per week with no more than two days between monitoring while cooling tower is in use. When utilizing the automated controller, the results must be added to the log binder manually from the controller, written and/or printed out and added to logs. This service will allow you to bypass manually testing of the cooling tower and receive a daily report via email in which the facilities’ responsible person will need to add to your log binder and/or write in the appropriate location. Equipment provided and associated with this service will remain the property of TW for the duration of this service agreement.

How to Perform Weekly Cooling Tower Monitoring

Uploading And Updating To NYC & NY DOH Portals

This service is designed to free up management’s time by putting the update and uploads into the document’s producer’s hands. On a maintenance basis, Tower Water will update the NYS cooling tower portal with routine bacteria, legionella, inspection and certification dates. TW will also provide uploading of the Annual certification for NYC portals; as well as any document produced by TW to respond to a client forwarded VDR report (Customer must allow 2 business days to complete upload – from date of TW’s receipt).

How to Update Information to the NY State Portal

How to Upload Documents to the NYC Portal

Responding to Messages on the NYC Portal

Training

Training is a major differentiator in TW’ Service. The Department of Health wants the facilities to be involved and knowledgeable in the prevention of legionellosis. TW has provided a great mix of onsite and virtual training and will continue to be the leader in assisting in reducing the risk of their facilities’ tenants, staff, and ownership.

TW Provides live, in-person training for:

Facilities Responsibilities
Water Management Plans
Log Binders
Chemical Parameter Testing

TW will also provide easy Online Training Videos to assist in continuously educating your facility; everything you need will now be at your fingertips directly at your location including: